Saturday, 2 May 2015

Leadership Behaviour

Decoding Leadership: What Really Matters
McKinsey Quarterly says that 4 kinds of behavior account for 89 percent of leadership effectiveness. Highlighted in bold below.

Top Kinds of Leadership Behavior:
1.       Be Supportive
2.       Champion desired change
3.       Clarify objecitives, rewards, and consequences
4.       Communicate profically and enthusiastically
5.       Develop others
6.       Develop and share a collective mission
7.       Differentiate among followers
8.       Facilitate group collaboration
9.       Foster mutual respect
10.   Give praise
11.   Keep group organized and on task
12.   Make quality decisions
13.   Motivate and bring out best in others
14.   Offer a critical perspective
15.   Operate with strong results orientation
16.   Recover positively from failures
17.   Remain composed and confident in uncertainty
18.   Role model organizational values
19.   Seek different perspectives
20.   Solve problems effectively.

(Based on a survey of 81 organizations that are diverse in geography (eg, Asia, Europe, Latin America, and North America), industry (eg, agriculture, consulting, energy, government, insurance, mining, and real estate), and size {from ~7,500 to 300,000 employees}).


Source: McKinsey’s Organizational Health Index

Self Esteem





What is Self-Esteem?

Most people's feelings and thoughts about themselves fluctuate somewhat based on their daily experiences. The grade you get on an exam, how your friends treat you, ups and downs in a
romantic relationship-all can have a temporary impact on your wellbeing.
Your self-esteem, however, is something more fundamental than the normal "ups and downs" associated with situational changes. For people with good basic self-esteem, normal "ups and downs" may lead to temporary fluctuations in how they feel about themselves, but only to a limited extent. In contrast, for people with poor basic self-esteem, these "ups and downs" may make all the difference in the world.

Poor Self-Esteem vs. Healthy Self-Esteem

People with poor self-esteem often rely on how they are doing in the present to determine how they feel about themselves. They need positive external experiences to counteract the negative feelings and thoughts that constantly plague them. Even then, the good feeling (from a good grade, etc.) can be temporary.
Healthy self-esteem is based on our ability to assess ourselves accurately (know ourselves) and still be able to accept and to value ourselves unconditionally. This means being able to realistically acknowledge our strengths and limitations (which is part of being human) and at the same time accepting ourselves as worthy and worthwhile without conditions or reservations.

Where Does Self-Esteem Come From?
 

Our self-esteem develops and evolves throughout our lives as we build an image of ourselves through our experiences with different people and activities. Experiences during our childhood play a particularly large role in the shaping of our basic self-esteem. When we were growing up, our successes (and failures) and how we were treated by the members of our immediate family, by our teachers, coaches, religious authorities, and by our peers, all contributed to the creation of our basic self-esteem.
"Self-esteem is largely developed during childhood."
 

Healthy Self-Esteem
Childhood experiences that lead to healthy self-esteem include-

being praised
being listened to
being spoken to respectfully
getting attention and hugs
experiencing success in sports or school
having trustworthy friends


Low Self-Esteem
Childhood experiences that lead to low self-esteem include-

being harshly criticized
being yelled at, or beaten
being ignored, ridiculed or teased
being expected to be "perfect" all the time
experiencing failures in sports or school

People with low self-esteem were often given messages that failed experiences (losing a game, getting a poor grade, etc.) were failures of their whole self.
What Does Your "Inner Voice" Say?
Our past experiences, even the things we don't usually think about, are all alive and active in our daily life in the form of an Inner Voice. Although most people do not "hear" this voice in the same way they would a spoken one, in many ways it acts in a similar way, constantly repeating those original messages to us.

For people with healthy self-esteem the messages of the inner voice are positive and reassuring. For people with low self-esteem, the inner voice becomes a harsh inner critic, constantly criticizing, punishing, and belittling their accomplishments.

Three Steps to Better Self-Esteem

Before you can begin to improve your self-esteem you must first believe that you can change it. Change doesn't necessarily happen quickly or easily, but it can happen. You are not powerless! Once you have accepted, or are at least willing to entertain the possibility that you are not powerless, there are three steps you can take to begin to change your self-esteem:
· Step 1: Rebut the Inner Critic
· Step 2: Practice Self-Nurturing
· Step 3: Get Help from Others

Step 1: Rebut the Inner Critic
The first important step in improving self-esteem is to begin to challenge the negative messages of the critical inner voice. Here are some typical examples of the inner critic's voice and how you can "rebut" that voice.
The Inner Critic's Voice:
Your Rebuttals:
Is Unfairly Harsh:
"People said they liked my presentation, but it was nowhere near as good as it should have been. I can't believe no-one noticed all the places I messed up. I'm such an impostor."
Be Reassuring:
"Wow, they really liked it! Maybe it wasn't perfect, but I worked hard on that presentation and did a good job. I'm proud of myself. This was a great success."
Generalizes Unrealistically:
"I got an F on the test. I don't understand anything in this class. I'm such an idiot. Who am I fooling? I shouldn't be taking this class. I'm stupid and I don't belong in college."
Be Specific:
"I did poorly on this one test, but I've done O.K. on all the homework. There are some things here that I don't understand as well as I thought I did, but I can do the material-I've done fine in other classes that were just as tough.
Makes Leaps of Illogic:
"He is frowning. He didn't say anything, but I know it means that he doesn't like me!"
Challenge Illogic:
"O.K., he's frowning, but I don't know why. It could have nothing to do with me. Maybe I should ask."
Step 2: Practice Self-Nurturing
Rebutting your critical inner voice is an important first step, but it is not enough. Since our self-esteem is in part due to how others have treated us in the past, the second step to more healthy self-esteem is to begin to treat yourself as a worthwhile person.
Start to challenge past negative experiences or messages by nurturing and caring for yourself in ways that show that you are valuable, competent, deserving and lovable. There are several components to self-nurturing:
Practice Basic Self-Care
Get enough sleep, eat in a healthy fashion, get regular exercise, practice good hygiene, and so forth.
Plan Fun & Relaxing Things For Yourself
You could go to a movie, take a nap, get a massage, plant a garden, buy a pet, learn to meditate-whatever you enjoy.
Reward Yourself For Your Accomplishments
You could take the night off to celebrate good grades, spend time with a friend, or compliment yourself for making that hard phone call.
Remind Yourself of Your Strengths & Achievements
One way is to make a list of things you like about yourself. Or keep a 'success' file of awards, certificates and positive letters or citations. Keep momentos of accomplishments you are proud of where you can see them.
Forgive Yourself When You Don't Do All You'd Hoped
Self-nurturing can be surprisingly hard if you are not used to doing it. Don't be critical of yourself-remember that inner voice!-when you don't do it just right.
Self-Nurture Even When You Don't Feel You Deserve It
"Fake it" until you can "make it." When you treat yourself like you deserve to feel good and be nurtured, slowly you'll come to believe it.
Step 3: Get Help from Others
Getting help from others is often the most important step a person can take to improve his or her self-esteem, but it can also be the most difficult. People with low self-esteem often don't ask for help because they feel they don't deserve it. But since low self-esteem is often caused by how other people treated you in the past, you may need the help of other people in the present to challenge the critical messages that come from negative past experiences. Here are some ways to get help from others:
Ask for Support from Friends
· Ask friends to tell you what they like about you or think you do well.
· Ask someone who cares about you to just listen to you "vent" for a little while without trying to "fix" things.
· Ask someone who loves you to remind you that they do.
Get Help from Heads/Experienced Person & Other Helpers
· Go to advisors or experienced person to ask for help to solve a problem of yours. Remember: They are there to help you learn!
  • If you lack self-confidence in certain areas, take classes or try out new activities to increase your sense of competence (for example, join a dance club, take swimming lessons, etc.)


Talk to a Therapist or Counselor

  • Sometimes low self-esteem can feel so painful or difficult to overcome that the professional help of a therapist or counselor is needed.
  • Talking to a counselor is a good way to learn more about your self-esteem issues and begin to improve your self-esteem.